live chat providers

6 Ways To Optimize Sales Funnel With Live Chat

Website live chat can be seen as a vital link in the customer service chain that helps a company to engage with customers who go beyond simply answering questions or addressing issues. Live chat serves as an advertising channel that strengthens loyalty if used strategically. Aside from that, the live chat support service will increase […]

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7 Advantages Of Adding Live Chat To Your Educational Website

7 Advantages Of Adding Live Chat To Your Educational Website

The sharing of knowledge between educational institutions and their students is ongoing. As a result, they must constantly consider new approaches to engaging this generation of people that get intrigued with digital communication. According to recent surveys, young people are more likely to converse through chat messages than in person. Fortunately, there is a solution […]

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Guidelines On Optimizing Email Customer Service

Guidelines On Optimizing Email Customer Service

Non-voice support is a term used to describe email support services. It is essentially email-based customer service. A customer goes to an eCommerce website and finds an email address to ask for questions or help. Every business these days is opting for email support from service providers. Customer service teams may benefit from email in […]

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